Managing Your Subscription
You can manage your subscription at any time from your account.
Go to greatawakener.com/profile
This opens your secure billing portal, where you can update your payment method, view invoices, and manage auto-renewal
No phone calls or emails are required to cancel or to turn off auto-renewal — it's all self-serve online.
Canceling a Monthly Subscription
Month-to-month subscribers can cancel at any time:
Visit greatawakener.com/profile and open the billing portal
Cancellation takes effect at the end of your current monthly billing period
You'll keep access until that period ends, and you won't be charged again
No partial-month credits or mid-cycle refunds are issued.
Annual Subscriptions
Annual subscriptions run for the full 12-month term from your purchase date and are not cancelable mid-term. You can, however, turn off auto-renewal at any time:
Visit greatawakener.com/profile and turn off auto-renewal
Your access continues through the end of your paid 12-month term
Your subscription will not renew after that
No mid-term or partial-year refunds are issued.
Refunds
All sales are final. Subscriptions, courses, digital products, the 365-Day Transit Calendar, gift subscriptions, and other one-time purchases are non-refundable except where required by law.
We know circumstances vary, so in exceptional cases — such as a billing error or a charge you didn't expect — we may offer a one-time goodwill credit at our discretion. To ask us to take a closer look:
Email [email protected]
Include the email address on your account so we can find your subscription quickly
Briefly describe what happened
Renewals
Subscriptions renew automatically at the end of your billing term unless you've turned off auto-renewal beforehand. Your next renewal date and price are always visible in your billing portal at greatawakener.com/profile — we'd recommend checking there if you're ever unsure when your next charge is due, and turning off auto-renewal ahead of time if you don't want it to continue.
Other Billing Questions
For anything else — a charge you don't recognize, an invoice you need, or trouble updating your payment method — email [email protected] and we'll help you sort it out.