Your privacy matters, and you deserve straight answers about it. Here's exactly how your data is handled, in plain language. 💛

Great question, and thank you for asking it directly.

Yes — MAX uses Anthropic's Claude to write its answers, and no, they can't see who you are.

Here's exactly how it works:

All the astrology is calculated, not generated. Your chart, your degrees, your houses, your transits come from the Swiss Ephemeris, the professional calculation engine used by working astrologers. That's mathematics. No AI is guessing your Saturn placement.

The written explanation is produced by Claude, working from those calculated facts and from Jimmy's own library of interpretive material. It explains what the math means.

What Anthropic does not get: we send only what's needed to answer your question, not your name, your email, your payment details, or your account credentials. They don't have an account with you and they don't build a profile of you. And under their commercial terms, your conversations are never used to train their models.

We don't sell your data, we don't share it with partners, and we don't have advertisers. That's not a policy we might change, it's how the whole thing is built.

Absolutely, and it's yours to delete whenever you like.

Your chat history: you can clear it yourself in your account settings.

Your whole account and everything in it: go to greatawakener.com/profile/delete-account, sign in, and type DELETE MY ACCOUNT to confirm. You don't have to ask us first, and you don't have to wait. If you have an active membership, your paid time is still yours — the membership is cancelled and the account is deleted at the end of the period you've already paid for.

If you'd rather we handled it, or you can't sign in to reach that page, email [email protected] and we'll take care of it. You don't have to give us a reason and we won't ask.

The only thing we keep is what tax law makes us keep, transaction records, and those sit in a separate accounting system, no longer linked to you.

No, and we have none.

We don't sell your information, we don't rent it, we don't trade it, and we have no marketing partners, data partners or affiliates who receive it. There are no ads in MAX and no advertisers behind it. Your birth data and your conversations go nowhere.

The only outside company involved at all is our AI provider, who receives the text needed to answer your question, not your name, email, or payment details.

The business model is simple: members pay us, and that's the whole thing.

Your birth data is some of the most personal information you can give anyone, and we treat it that way.

Encrypted in transit and at rest. Access is restricted and controlled, and limited to a small number of authorised people.

We do not read member conversations, not for content, not for marketing, not out of curiosity. Someone looks only if you've written to support and asked us to investigate something, or if there's a technical fault we have to trace, or if the law requires it.

Any outside contractor who needs access signs a confidentiality agreement and a data processing agreement first, is barred from putting anything into unapproved AI tools, and has to delete everything and certify it when the work is finished.

A fair thing to ask, and here's the straight answer.

If the business is ever transferred, your data goes only to a party bound by these same commitments, no selling, no sharing, no advertising, and you'd be told before anything changed, with the chance to delete your account first.

And you can delete everything at any time, today, for any reason. That right doesn't depend on anything we do.

If there's anything else you'd like us to check for you, email [email protected] or ask for human support right here in the chat. We're always happy to answer. 💫